The pre-flight information service offers a range of services which are supported by NAIPS (ERSA GEN PF). Information for the purposes of flight planning should be obtained through NAIPS.
NAIPS is the National Aeronautical Information Processing System. It provides briefings and flight notification functions, supports a range of pre-flight information services and has a database of NOTAM and meteorological information.
If you require personal assistance regarding pre-flight information and services, a National Help Desk is available 24 hours a day on 1800 801 960.
The service delivery options for pre-flight information and flight notification, in order of preference, are: